No merchandise can be returned without an RMA (Return Merchandise Authorization) number which has to be issued by the selling salesman. Restocking fees may apply.
Any merchandise being shipped back to AAI for return or exchange must arrive at our facility via prepaid freight. We strongly suggest that any items being shipped back for any reason be sent thru a courier that has tracking capabilities.
Return address is:
Attn: Returns -- (your RMA number)
Aqua-Air Industries, Inc.
639 Manhattan Blvd.
Harvey LA 70058 USA
Special order items, non-stock items, and discontinued items are non-returnable, non-refundable, and non-exchangeable.
Refunds will be made by same method that payment was made.